Program Overview
ISO 37002 sets out guidelines for whistleblowing management systems. Train to audit channel design, confidentiality, investigation independence, retaliation prevention and oversight — a critical governance add-on for compliance professionals.
Syllabus
Day 1 Schedule
WBMS Foundations & Governance
Why whistleblowing is a governance — not HR — system, and how regulators (EU Directive, AU Corporations Act) now expect formal WBMS.
Channel Design, Confidentiality & Accessibility
Workshop on channel quality: anonymity, multilingual access, third-party hotlines, digital tooling and accessibility.
Case Handling, Investigation Independence & Outcomes
Audit the investigation lifecycle: triage, conflict-of-interest screening, evidence handling and outcome communication.
Retaliation Prevention & Continuous Improvement
How to audit the controls that prevent and detect retaliation, including post-report monitoring.
Final Knowledge Assessment
Multiple-choice assessment covering every clause area introduced in Plug-In: ISO 37002 Whistleblowing Management Systems Lead Auditor. Pass mark 70%.
This terminal assessment unlocks after you enrol. The exam grades clause-level recall; the simulation requires a passing score before drafting the closing NCR.
Closeout: Live Audit & NCR Drafting
Live War Room simulation tied to Plug-In: ISO 37002 Whistleblowing Management Systems Lead Auditor. Conduct an AI-driven interview, evidence-gather, then draft a defensible NCR.
This terminal assessment unlocks after you enrol. The exam grades clause-level recall; the simulation requires a passing score before drafting the closing NCR.
Learning Outcomes
- Audit a whistleblowing management system against ISO 37002
- Evaluate channel design (internal, external, anonymous, multilingual)
- Sample case-handling for independence, confidentiality and timeliness
- Audit retaliation-prevention controls and outcome tracking
- Reconcile WBMS with anti-bribery (ISO 37001) and compliance (ISO 37301) systems